Nothing incites people to buy a product like a great review with a high rating. And nothing deters them more than a poor review with a low rating. Except, perhaps, no rating at all. In fact, 92% of consumers hesitate to make a purchase when there are no reviews for a product. Even products sold at brick-and-mortar retailers are not immune with an estimated 88% of consumers researching products on the web prior to making an in-store purchase.
Enter review syndication. Over the last decade, review syndication companies have emerged to help brands accumulate and distribute reviews to reach more shoppers. They do this by sharing customer reviews and other user-generated content (UGC) across multiple retail sites. (more…)
The brains behind this operation.